Shipping information

Shipping and delivery

Most orders ship within 1–3 business days, with tracking on every shipment and free shipping on orders of $200 or more to the 48 contiguous United States.

Free shipping on orders $200+
Tracking on every order
Purchase orders and tax-exempt orders accepted

How shipping works

1. Processing

We verify your order details and inventory within 24–48 hours, excluding weekends and holidays. Peak seasons, such as back to school, can add time.

2. Shipping

Most orders ship within 24–72 hours, depending on product availability, vendor processing and order volume. If an item is delayed, we’ll let you know.

3. Tracking

You’ll get a shipping confirmation email with a tracking number. Tracking can take up to 48 hours to update after the label is created.

Shipping costs and regions

Orders of $200 or more

Free shipping to the 48 contiguous United States.

Orders under $200

Shipping is calculated at checkout based on your order and address, before you pay.

Where we ship

We ship throughout the United States. We don’t ship to Canada or other international addresses at this time.

Shipping questions

When will my order arrive?

Most orders ship within 1–3 business days. Delivery time then depends on the carrier and your location. When an estimate is available, it’s shown at checkout, and your tracking link shows the latest status.

My tracking hasn’t updated. What should I do?

Tracking can take up to 48 hours to show movement. If you haven’t received your order or seen a tracking update within 2 business days of your shipping confirmation, contact customer care and we’ll look into it.

Do you ship large school and district orders?

Yes. We accept purchase orders and tax-exempt orders and offer tiered bulk pricing. For large or time-sensitive orders, such as testing or back to school, request a quote and include your deadline so we can confirm availability and timing.

How do returns work?

Every return needs a Return Authorization Number (RAN) before it’s sent back; returns without one are refused. Items must be in original, resalable packaging, and a 15% restocking fee applies. See the full returns policy for details.