Terms of Service

Business identity and scope

Learning Headphones is operated by CK First Enterprises Inc., doing business as Learning Headphones. References to Learning Headphones, we, us, and our mean this business.

These Terms apply to use of our website and purchases from us, together with applicable policies and any separately signed agreement. Our store is hosted on Shopify.

Purchase orders and acceptance

Purchase order acceptance requires receipt of a signed purchase order and completion of our internal business verification and approval process. Receipt of a purchase order alone does not constitute acceptance.

Customer Care will communicate any additional information needed to complete the review. Customers placing institutional orders must have authority to act for the purchasing organization.

Quotes, pricing, and availability

Review the products, quantities, prices, and any stated conditions in your quote or order documentation. A quote does not by itself confirm that a purchase order has been accepted.

Product availability and website prices can change. If an error or availability issue affects your order, Customer Care will contact you to explain the issue and available options. This provision does not authorize retroactive changes to an accepted agreement.

Payment terms

Payment terms are typically Net 30 for approved customers, meaning payment is due 30 calendar days from the invoice date, unless different terms have been approved in writing. The applicable terms and due date will be stated on the invoice.

Provide accurate billing, purchasing, shipping, and contact information. Contact Customer Care about invoice questions or required tax-exemption documentation.

Cancellations and order changes

Contact Customer Care promptly to request a cancellation or order change. A request does not confirm that an order has been canceled or modified.

We will review processing and fulfillment status and confirm whether the requested change is possible. If the order has shipped, return requests are handled under our Returns and Warranty and Refund policies. Any special-order restrictions must be communicated as part of the applicable order terms.

Shipping and delivery

Review the shipping arrangements and any delivery estimates provided for your order. Contact Customer Care promptly if an address or delivery requirement changes.

Report shipping damage or shortages within five calendar days of delivery. Keep affected items and packaging while the issue is reviewed. Refer to the Shipping policy and Returns and Warranty page for further instructions.

Returns, refunds, and product warranties

Our Returns and Warranty policy explains eligibility, authorization, pack returns, and item-specific warranty claims. Our Refund Policy explains approved refunds, applicable costs, and processing.

Requests for unwanted or incorrectly ordered returns must be made within 15 calendar days of delivery. Approved non-defective returns incur a 15% restocking fee and customer-paid return shipping. Defective, damaged, or incorrectly supplied items are reviewed individually.

Partial-order returns may affect quantity pricing; approved warranty replacements do not trigger repricing. Warranty coverage depends on the applicable terms for the items ordered. Nothing in these Terms removes the remedies expressly provided in our approved policies or rights that cannot lawfully be excluded.

Website use and intellectual property

Do not use the website for unlawful activity, submit fraudulent information, interfere with its security, or infringe the rights of others.

Website content, branding, and other intellectual property belong to Learning Headphones or their respective owners. Use does not grant ownership or permission to reproduce protected material beyond uses permitted by law.

Privacy and third-party services

Our Privacy Policy explains how personal information is handled. Third-party websites and services may have their own terms and privacy practices. Review those terms when using those services.

Warranty disclaimers and liability limits

To the extent permitted by applicable law, the website is provided on an as-is and as-available basis without a promise of uninterrupted or error-free operation. This website disclaimer does not replace the applicable product warranty terms or our stated return and refund obligations.

To the extent permitted by applicable law, Learning Headphones is not liable for indirect, incidental, special, or consequential losses arising from a purchase, including lost profits or loss of use. Our aggregate liability arising from an affected purchase is limited to the amount paid for the products giving rise to the claim.

These limitations do not apply to liability that applicable law prohibits us from limiting or excluding and do not reduce express refund or warranty remedies. A separately signed agreement may provide different terms.

Separately signed agreements

District contracts and other separately negotiated agreements require internal review, business justification, and approval before acceptance.

If an agreement signed by authorized representatives of both parties conflicts with these website Terms, the signed agreement controls to the extent of that conflict. These Terms otherwise continue to apply.

Governing law

These Terms are governed by the laws of the State of Washington, except where applicable law requires otherwise.

Changes and general provisions

We may update these Terms for future website use and transactions. Updates do not automatically change a previously accepted order or separately signed agreement.

If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. Failure to enforce a provision on one occasion does not by itself waive the right to enforce it later.