Frequently Asked Questions

Quick answers for schools & organizations

Welcome to our FAQ page for teachers, IT coordinators, procurement teams, and organizations. If you don’t see what you need, reach out — we’re happy to help.

Fastest help: submit a quote request and tell us your device mix, grades, and quantities.


Choosing the right headphones / headsets

What’s the best headphone for students?
The “best” choice depends on grade level, daily use vs. testing, and your device ports. Most schools pick:
  • K–5 daily use: durable on-ear models with reinforced cables and optional volume limiting.
  • Middle / high school: on-ear or over-ear with stronger isolation for longer sessions.
  • Speaking / language tasks: headsets with boom mics for clean voice capture.
If you want a quick match, use our Buying Guide or request a quote with your device mix.
Why are headphones used in schools?
Headphones help students focus, reduce distractions, and clearly hear learning content. They’re used for digital curriculum, interventions, testing, language learning, and blended/remote instruction.
Why aren’t headphones allowed in some schools?
Policies vary by district. Common reasons include minimizing distractions, ensuring supervision, or preventing misuse during assessments. Many schools still allow headphones during structured learning or testing periods.
Why do some kids wear headphones in class?
Often for focused learning, listening centers, accommodations (IEPs/504s), or sensory support in noisy rooms.
Can noise-canceling headphones help with studying?
Yes. Over-ear isolation or noise-reducing designs can reduce background noise and improve focus — especially in labs, shared spaces, or intervention rooms.
Why do school headphones hurt my ears?
Discomfort usually comes from incorrect size, too much clamp pressure, or long sessions without breaks. Try a lighter on-ear style for younger grades, or cushioned over-ear for longer wear. Also encourage short listening breaks during extended use.
How can headphones help with ADHD?
Headphones can block distractions and support attention during independent work, audio lessons, and interventions. Many classrooms also use higher-isolation over-ear models to support focus for sensory needs.
Are earbuds good for school?
Earbuds are popular for testing and short sessions due to compact storage. For daily use in lower grades, on-ear headphones often last longer and fit more comfortably.
Are earbuds or headphones better for studying?
Both can work. Headphones usually provide better comfort and isolation for longer sessions, while earbuds are great for quick, portable listening.

Compatibility & device ports

Are headphones compatible with Chromebooks?
Yes. Most Chromebooks support a single 3.5mm TRRS jack (audio + mic) and/or USB. For newer USB-C–only models, choose USB-C headsets or use adapters.
I don’t know what plug I need. How do I choose?
Start with your device ports:
  • 3.5mm TRRS: most Chromebooks and many PCs.
  • USB-A: common on desktop labs and older laptops.
  • USB-C: newer iPads and laptops.
Our Buying Guide has a quick chart and picks by device.
Do Chromebooks use a single 3.5mm jack for mic + audio?
Most do. Any TRRS headset/earbud is typically plug-and-play for sound and microphone.
What if our Chromebooks only have USB-C?
Choose USB-C headsets/headphones, or keep a small stock of USB-C → TRRS/USB-A adapters for legacy gear.
Do you have student headphones with USB and no microphone?
Yes — we carry USB headphones without mics. Browse our USB headphone options or request a quote for recommendations.
Do you have Bluetooth / wireless headphones?
Yes. See our Wireless Headphones collection. Note: many districts still prefer wired for state testing.

Safety, comfort & care

At what age can children wear headphones?
Generally, headphones aren’t recommended under age 2. For young learners, use child-sized models with volume limiting and soft ear pads.
Can headphones damage children’s ears?
Listening at high volume for long periods can be harmful. We recommend volume-limiting models for K–2 daily use and encouraging safe volume habits.
How long should kids wear noise-reducing or noise-canceling headphones?
Taking short breaks every hour is a good rule of thumb, especially for long classroom sessions.
How do I clean my headphones?
Please visit our School Headphone Care Instructions. You’ll find safe cleaning steps, storage tips, and ways to extend headphone life.

Orders, shipping & pricing

How much do you charge for shipping?
Shipping varies by location. We offer free shipping on orders over $200 in the contiguous U.S. For Alaska or Hawaii, contact us for a quote.
How soon can I expect my order?
Standard delivery is typically 5–7 business days after shipment. Large PO orders may ship in split cartons based on availability.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Amazon Pay. We also accept check payment for approved Purchase Orders.
How do I place my order?
Order online anytime, or submit a PO by email, fax, or mail. If you need help building a cart by grade/device, request a quote first.
May I know the price for durable headphones?
Our durable classroom headphones start around $13, with good/better/best options depending on features and connectors.
Why do I have to buy 10 when I only need 1?
Some items are sold in classroom packs to keep pricing low and simplify bulk procurement. If you need a smaller quantity, contact us and we’ll suggest alternatives.
Can I get specific deals or coupons?
Yes — check our Deals page for current offers.
Do you offer custom colors?
Not at this time. We focus on durable, standardized classroom builds.

Purchase Orders, tax-exempt & bulk discounts

Do you accept Purchase Orders (POs)?
Yes. Email your PO to customercare@learningheadphones.com or fax to 425-460-0078. Instructions are included with your quote.
Do you accept tax exemption certificates?
Yes. Send your certificate by email or fax, and we’ll tag your account as tax-exempt. If you’re new, we may ask for quick verification.
How do I set up a tax-exempt account / remove tax at checkout?
We’ll mark your account tax-exempt after receiving your certificate. Once tagged, taxes are removed automatically at checkout.
Do you offer bulk discounts?
Yes. Send item(s), quantities, and ship-to address and we’ll provide volume pricing when applicable.

Fastest path: Request a Quote.
Do you send out sample headsets to schools to try?
For qualified bulk orders, yes. Ask our team when requesting a quote.

Returns & warranties

What is the return policy?
Please see our full policy here. If you need help with a specific order, contact us and we’ll walk you through it.
Do your products come with a warranty?
Many products include manufacturer warranties ranging from 30 days to 3 years. If a warranty isn’t listed on a product page, it may not be covered — contact us to confirm.
Is there a warranty on the Koss UR5 headphones?
No — the UR5 model is custom made and does not include a manufacturer warranty.

Still have a question?

If you don’t see your answer here, please contact us. We’re happy to recommend models by grade, device, and budget.

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