Care & maintenance
Everyday care for headphones & headsets.
Simple habits for handling, cleaning, and storing headphones, earbuds, and headsets—wherever you use them.
Use these tips alongside the instructions for your specific model, including approved cleaning products and age recommendations.

Your quick care checklist
- Coil cables loosely. Avoid tightly wrapping them around headbands or earcups.
- Unplug using the connector. Hold the plug instead of pulling the cable.
- Clean as directed. Use manufacturer-approved methods and never spray directly onto equipment.
- Store only when dry. Keep sets organized without crushing cables or cushions.
- Check before use. Set aside equipment with exposed wires, loose parts, or damaged connectors.
1. Handle cables gently
Tight wrapping and pulling can strain cables where they meet the plug or earcup.
- Coil cables in a loose circle and secure gently with a reusable strap.
- Keep cables away from chair wheels, feet, and desk edges.
- Untangle knots carefully rather than yanking them apart.
- Leave enough cable slack so moving a device does not pull on the headset.

2. Protect plugs & device ports
- Align the connector before inserting it. Never force a plug into a port.
- Keep pressure off connected plugs and support adapters so they do not hang heavily from a device.
- Check that the connection is fully seated and compatible with the device.
- Stop using bent connectors or loose, damaged ports and arrange an inspection.
Need help identifying a connection? See the School Headphone Buying Guide.
3. Clean according to your model’s instructions
Disconnect wired equipment and turn off powered models before cleaning. Use only products and methods approved by the manufacturer.
- Never spray liquid directly onto headphones or submerge them.
- Keep liquid away from ports, speakers, and microphone openings.
- Clean approved surfaces such as headbands and ear cushions as directed.
- Let equipment dry completely before reconnecting or storing it.
- Follow your organization’s shared-equipment cleaning policy.
Check product compatibility before choosing a cleaning product. Warranty terms vary by model.

4. Care for microphones & controls
- Adjust microphone booms gently within their intended range.
- Keep liquid away from microphone grilles and openings.
- Avoid pulling on inline control blocks or their cables.
- Use mute and volume controls gently, and check settings before recording.
5. Check fit before use
Choose equipment that fits comfortably and follow its age rating and supervision guidance.
- Adjust headbands gently without forcing them beyond their range.
- Compare earcup size, earbud tip size, and comfort for the intended user.
- For younger users, compare models designed for their size and intended use.
- Inspect for loose or damaged parts before handing out a set.
6. Make space for each set
You do not need a dedicated headphone case to establish a useful storage routine. Start with the space and supplies you already have.
- Assign a labeled shelf, compartment, hook, or individual bag to each set.
- Keep cables loosely coiled and avoid stacking heavy objects on equipment.
- Allow equipment to dry before putting it in a bag or enclosed space.
- Keep storage areas clean, dry, and away from food or drinks.
- Separate damaged equipment and items awaiting cleaning from ready-to-use sets.
- Use suitable protection when transporting sets between rooms.

7. Establish a shared-use routine
- Demonstrate the basics: show users how to connect, unplug, coil, and return equipment.
- Label sets: make it easier to return equipment to the right place.
- Check regularly: inspect cables, connectors, cushions, and microphones.
- Report problems: provide a clear place to leave equipment that needs attention.
8. Check the setup before replacing equipment
- No sound? Check the output device, volume, mute settings, and connection.
- Sound in one ear? Check audio balance, reconnect, and test with another compatible device.
- Microphone not working? Check the input device, mute setting, app permissions, and connector compatibility.
- Crackling or intermittent audio? Inspect the cable and connector without bending or pulling them to force a connection.
- Visible damage? Set the equipment aside and ask your technology team or service provider to inspect it.
Care questions
How often should shared headphones be cleaned?
Follow your organization’s shared-equipment policy and the manufacturer’s cleaning instructions. Use only approved products and allow equipment to dry fully.
Can I use any disinfecting wipe?
Check the manufacturer’s instructions first. Cleaning products may affect cushions, coatings, or other materials differently.
Are earbuds suitable for younger users?
Fit varies by user and model. Compare manufacturer age recommendations and tip sizes. Avoid equipment that feels uncomfortable or does not fit securely.
How can we organize sets without buying cases?
Use labeled compartments, shelves, or individual bags with enough space for each set and its loosely coiled cable. Keep the area clean and dry.
Keep useful guidance close at hand
Review these routines with anyone who uses shared equipment. For cleaning, replacement parts, and warranty questions, refer to the instructions for your specific model.

Need help with your equipment?
Tell us the model and what you are experiencing. Our team can help you find the next step.
Planning replacements? Request a Quote.